HSE is committed to providing a quality service to all our
customers taking due regard of environmental issues and a safe and
healthy working environment for all our staff. We strive to meet
customers' requirements by supplying services that are undertaken
to the highest professional standards, represent value for money
and are delivered on time.
In addition to audits by various external bodies, HSE has an
internal audit programme, carried out on a six-monthly basis by
qualified internal auditors, covering the Quality, Health &
Safety and Environmental management systems.
Quality Management
HSE's Science Division operates under a quality management
system that is certified by Lloyd's Register Quality Assurance (LRQA) as complying
with the ISO 9001:2015 standard. It covers
all of our scientific activities and project management, from
planning through to delivery, reporting and post-project
evaluation.
In addition, a number of our tests are UKAS accredited to the requirements of
ISO/IEC 17025:2005.
Our AIMS Proficiency
Testing scheme is UKAS accredited to ISO/IEC
17043:2010, allowing participating laboratories to
demonstrate to their customers a complete commitment to
quality.
Quality
Policy Statement
ISO 9001:2015 certificate - a copy is
available on
request while we work to provide an accessible version.
Health and Safety
HSE aims to set and maintain exemplary standards of health and
safety performance so as to ensure the wellbeing of staff and
others who may work at or visit our premises. We recognise the
importance of organisational culture in this and - in common with
many other organisations - use the Safety Climate Tool as part of a
process of continuous improvement. Our comprehensive health and
safety management system is certified by LRQA to
OHSAS 18001:2007.
Health and Safety Policy Statement (for all of
HSE)
OHSAS 18001:2007 certificate
Environment
We fully accept the need to protect the environment, and make
environmental considerations an integral part of our business
activities. Our environmental management system covers all of our
activities and follows the principles of ISO 14001.
Environmental Policy Statement
Project Management
We have an established track record of successful project
management and are committed to delivering projects to the highest
standards of safety and quality as well as to time and cost. We
have a comprehensive project management system in place, aligned to
the Association for Project Management standard. Our Programme
Management Unit supports project teams and leads a programme of
continuous improvement.
Quality Assurance Proficiency Schemes
HSE's Science Division maintains a consistently high performance
in a range of national and international quality assurance schemes
and European-wide quality initiatives.
We also organise and manage a number of proficiency testing schemes in
occupational and environmental areas.
Ethical Statement
High quality science is at the core of our business and we
believe that the best science must be ethically sound. Therefore,
to ensure our outputs, services and advice are trusted and
dependable, we have taken steps to operate to the highest possible
ethical standards of behaviour and conduct throughout all facets of
the work we do whilst meeting all legal requirements.
Our activities are guided by the Civil Service Code and the principles within
the Universal Ethical Code for Scientists. We
abide by the
UK Research Integrity Office Code of Practice and the International
Code of Ethics for Occupational Health Professionals and, where
it is appropriate for its research, obtain ethical review from a
recognised research ethics committee. Our research is subject to
rigorous audit and review allowing adaptation to the needs and
demands of our customers whilst maintaining our scientific
reputation.