Oxford Direct Services, maintaining housing, parks and streets by prioritising worker safety using HSE’s Safety Climate Tool
Over 200 organisations both in the UK and overseas are
proactively using the HSE Safety Climate Tool (SCT) to measure and
improve their safety culture. It is used and trusted by
organisations of all sizes, across all industry sectors, including
Oxford Direct Services (ODS) who deliver cost-effective public and
commercial services to local authorities, businesses, schools,
universities and residents. Oxford Direct Services' Head of Health
and Safety explains how they are using the SCT to prioritise their
'We wanted to measure and quantify the perceptions of our
workforce in order to focus our organisational efforts on what
matters to our workers in terms of hazard control and
communication. We chose the HSE SCT to help us do this.'
"The SCT has helped us immeasurably in supporting our safety
maturity journey and in demonstrating how we have grown in our
attitudes, perceptions and outlook in regard to safety management
and ownership within our organisation.'
'As part of the process of understanding our culture, we have
been able to bring more transparency to incident investigations and
as a result it has really moved the perceptions of blame to those
of shared responsibility and owning the solutions within the
What would you say to other organisations considering
using the SCT?
'I would not hesitate to recommend the HSE SCT as a valuable
vehicle for change and communication. Being able to measure and
qualify decisions and actions to improve perceptions brings value
to focused planning, which has common goals for both safety
management and workforce imperatives.'
Any final comments?
"Remember you get out what you put in. Be honest about your
vulnerabilities and remember that the people who do the job are
normally the ones with the most rounded ideas on how to improve
To find out more or to purchase a licence to use the
tool, email: firstname.lastname@example.org
Taking human factors into consideration for future flight
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