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Human Error Assessment and Reduction Technique (HEART)

HSL is to run a 1 day course on Human Error Assessment and Reduction Technique (HEART).

Please email your expression of interest


HEART is an efficient, cost effective tool for predicting and quantifying the risk of human error, and identifying key influences on human performance in a systematic way. HEART applies to any industry wanting to achieve reliable human performance, and offers practical ways to reduce error.

The training will be delivered by experts who, alongside HEART's originator, recently updated this proven approach to managing human reliability. The course has been redesigned to include the methodological updates; this means that attendees will learn about a method that is current, valid and delivered by specialists with in-depth knowledge and experience of the methodology.


The cost of this course is £TBA per person (includes course notes, certificate of attendance and lunch/refreshments).


The course will be run at the HSL laboratory in the spa town of Buxton. Buxton is in the heart of the Peak District and has good links to mainline train stations and Manchester International Airport.

Details of hotels in the Buxton area can be found at



Please note the invoice option is not available within 4 weeks of the course date, or for overseas customers.  If you are selecting the invoice option for payment, it will be mandatory to input a purchase order/reference number as we are unable to process booking forms without this.

For further dates and additional information email: or contact the Training & Conferences Unit
at HSL directly on +44 (0)203 028 3704.

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Contact Details

HSL Training & Conferences Unit
Harpur Hill
Buxton, Derbyshire
SK17 9JN

T: +44 (0)203 028 3704