Live Online
Introduction
Not all risks can be engineered out of the work
environment. Even with the best plans, procedures and systems
in place, individuals at work still take short cuts and make
mistakes. Sometimes risk-taking behaviour is intentional, for
whatever reason. In other cases, risks may be taken due to a lack
of understanding about a particular hazard, associated controls or
inadequate training. To individual workers, such risk-taking can
result in injury, ill-health and fatalities. To the
organisation, some of the many costs can include lost time, damage
to machinery, litigation, and prosecution. If unchecked, these
costs can escalate.
This course, delivered by HSE psychologists, will provide you
with an understanding of the many factors that influence both
workers' and managers' behaviour. It will also highlight the
strengths and weaknesses of traditional behaviour modification
strategies for correcting unsafe and unhealthy behaviour,
highlighting why such approaches may have limited impact. The
course adopts a holistic approach to health and safety
cultural improvement using behaviour change
techniques (incorporating HSE's ASCENT - Achieving Safety
Culture Excellence Now and Tomorrow programme) and concludes with
strategies to help reduce the likelihood of risk taking behaviour
for health and safety. It differs from other courses on this topic
by demonstrating how behaviour change, leadership and worker
engagement can be incorporated into the wider health and safety
management system to ensure an integrated, and therefore more
effective approach to risk management. In doing so, both the
immediate and underlying causes of risk-taking can be tackled head
on. These strategies apply as much to manager behaviour as they do
to operational staff.
The course will cover:
- Why people take risks at work
- The consequences of risk taking for individuals and the
organisation
- How to prepare an organisation for a health and safety cultural
improvement programme
- Assessing safety culture and safety climate - use and follow up
of the Safety Climate
Tool
- Strategies for influencing senior management
- Factors that influence behaviour outlining HSE's model of
behaviour change
- Human failure: errors and violations
- Strategies to identify the root cause of behaviours
- Evidence based strategies to encourage safer and healthier
behaviour, e.g.
- How to develop persuasive risk communication
- Worker engagement
- Leadership development
- How to impart knowledge
- Changing habits
- Mitigating perceptual biases
- Changing beliefs, values and attitudes
- Making best use of nudges
- Developing interpersonal skills
- Developing situational awareness
- Evaluating your programme and maintaining change
Who should attend?
The course is most appropriate for health and safety managers
with limited knowledge / experience of behaviour change approaches.
However, it will also be relevant to those who have established
behaviour change initiatives but are interested in how the
psychological priniciples of human behaviour can be mapped onto an
integrated health and safety management system.
Post Event Consultation
In our experience whilst this course will prepare delegates to
develop and implement a behaviour change programme, organisations
often find that they want the security of having HSE experts
available to support them through the process and help them tailor
the approach to meet their current context, culture maturity level
and audience.
We will advise and guide you, 'sense check' your ideas and
trouble shoot problems that arise by drawing on our wealth of
expertise (both theoretical and practical) and experience of
applying such a process in organisations across industry. Our
knowledge of what has and has not worked previously for other
organisations can be invaluable.
HSE's experts can provide a variety of 'next step' solutions to
help kick start your health and safety
cultural programme, including:
1. Delivery of a one hour presentation to your senior management
team outlining the ASCENT approach to achieving safety culture
excellence.
2. A two hour facilitated exercise encouraging the SMT to
develop an organisational vision and associated values.
Alternatively, HSE can provide you with a training/facilitation
pack allowing you to run the exercise.
3. A workshop to explore your leadership capability to
deliver a change programme.
4. Facilitated 'ask the expert' session affording you and your
team an opportunity to ask a member of the HSE safety culture team
direct questions about your issues and support in developing your
approach.
5. Facilitated action planning session using gap analysis to
identify what you are currently doing for each of the 5 steps in
the ASCENT process and identify what actions you might consider
taking.
For further information and pricing on this post event
consultation, please email jane.hopkinson@hse.gov.uk
Live Online Course Information
All you'll need is an
internet-connected computer, laptop or tablet plus a webcam and
microphone. We do not recommend using a smartphone. Before you
book, you can check that you meet the
Zoom System Requirements and run a diagnostic test to ensure the
software is compatible with your firewall settings - if it doesn't
work, try adjusting your settings or contact your IT department
about permitting the website.
Printed course material
will be delivered direct to your door and even include a little
treat for you to enjoy on your coffee break!
If you would like
training delivered specifically for your organisation, we can use
other platforms such as MS Teams, so please get in touch to discuss
your requirements.
Cost
The cost of the course is £1,175 per person (includes
course notes and certificate of attendance).
Comments & Feedback
"Excellent course, professionally presented, that
provided a range of ideas and approaches as to how we can modify
behaviour."
Chris Huckle, Rothamsted Research (North Wyke)
"Feel that all leaders within a company should have
this training."
Nick Davies, Boohoo
"I really enjoyed the course as it was very interactive
with plenty of time for discussion. The size of the class was just
right and both presenters were able to engage the audience. The
content was also very relevant to my work. It gave me new ideas in
improving the H&S culture in my organization."
Marcus Wong, Hospital Authority
Please note that all courses must be paid for via credit
card at the time of booking.
For further dates and additional information email: hsetraining@hse.gov.uk or
contact the Training and Events Team at HSE directly on +44 (0)203
028 3704.
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