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Behaviour Change - Maintaining Your Behavioural Change Approach Using Observation

HSL is to run a 1 day course on Behaviour Change - Maintaining Your Behavioural Change Approach Using Observation.

Please email your expression of interest


Behavioural observation programmes are frequently used to reduce accident rates by reducing the frequency of unsafe behaviours and increasing the frequency of safe behaviours. They achieve this by identifying and reinforcing safe behaviours. These programmes have been shown to contribute to improving health and safety performance across many sectors. However, organisations often find the improvements quickly diminish. Observation programmes should, therefore, usually only be considered as one tool from a much wider behavioural change programme.

This course is delivered by our psychologists with extensive experience in behavioural safety techniques. It gives you techniques to better maintain your behavioural change approach and embed safe behaviours.

This interactive course is designed to overcome the common pitfalls encountered when implementing behavioural observation programmes. It will also ensure that your programme is embedded within a recognised behavioural change approach.

The course will cover:

  • Defining behaviour
  • How behavioural observation can benefit organisations
  • Key communication skills
  • Roles and responsibilities of the observation programme
  • Techniques for effective identification of behaviours
  • How to define the criteria for safe and unsafe behaviours
  • Selecting and training appropriate observers
  • Developing an observation strategy
  • Positive reinforcement
  • Monitoring, evaluation and learning from your programme

Who should attend?

This course is targeted directly at those who have previously attended HSL's course Behaviour Change: Achieving Health & Safety Culture Excellence, or H&S managers who consider themselves to have a comprehensive behavioural change programme in place within their organisation. Such a programme should be mapped onto an integrated health and safety management system and address the key ingredients of behavioural change (support, knowledge, skill, leadership and worker involvement).


The course will be run at the Health & Safety Laboratory in the spa town of Buxton. Buxton is in the heart of the Peak District and has good links to mainline train stations and Manchester International Airport.

Details of hotels in the Buxton area can be found at


The cost of this course is £600 per person (includes course notes, lunch and refreshments).



Please note the invoice option is not available within 4 weeks of the course date, or for overseas customers.  If you are selecting the invoice option for payment, it will be mandatory to input a purchase order/reference number as we are unable to process booking forms without this.

For further dates and additional information email: or contact the Training & Conferences Unit
at HSL directly on +44 (0)203 028 3704.

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Related Information


Behaviour Change Training Course

Contact Details

Training & Conferences Unit
Harpur Hill
Buxton, Derbyshire
SK17 9JN

T: +44 (0)1298 218806