HSL is to run a 2 day course on Human Reliability Assessment Using The Human Error Assessment and Reduction Technique (HEART).
5 - 6 November 2014
Setting the Scene
Achieving high reliability is the ultimate aim of
safety management. The quantification of equipment failure rates is
a well established part of this process but this knowledge
represents only a portion of the complete picture. To understand,
and therefore minimise, the risk associated with industrial
processes it is essential to understand the human reliability
component. Identifying likely sources of human error, quantifying
the likelihood of error and implementing measures to prevent,
detect and recover are of crucial importance in managing safety and
achieving high reliability; a number of human reliability
assessment techniques are available for this purpose.
In this training programme one of the most accessible techniques,
the Human Error Assessment and Reduction Technique (HEART), which
has been in use for over 20 years, will be explained. HEART is an
easily used form of human reliability assessment which is used in a
wide range of industries such as chemical, oil, gas, nuclear,
transport, defence and medicine and which gives insight into
potential sources of error.
The course will cover:
- Basics of Human Behaviour and Errors;
- The Impact of Human Error;
- Performance Influencing Factors;
- Human Error Identification;
- Generic Task Types;
- Error Producing Conditions;
- Human Performance and Quantified Risk Assessment.
• Jerry Williams - Jerry has over 35 years'
experience of applying human technology to a wide range of
industries. He is the originator of the HEART method
• Julie Bell - Julie has over 10 years' experience
in the field of human factors. Julie is currently specialising in
risk management and is the project leader for research to develop
• Colleen Butler
Who should attend?
This course is for risk analysts, safety case assessors and
managers, operations managers, safety advisors and specialists,
systems engineers, system and equipment design assessors,
regulators, inspectors and human factors advisors.
The course will be run at the HSL laboratory in the spa town of
Buxton. Buxton is in the heart of the Peak District and has good
links to mainline train stations and Manchester International
The cost of this course is £1,050 per person (to include
course notes, lunches and evening meal).
Please note the invoice option is not available within 4
weeks of the course date, or for overseas customers.
For further information email: firstname.lastname@example.org
or contact the Training & Conferences Unit
at HSL directly on +44 (0)1298 218806.
hotels in the Buxton area can be found at
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