HSL is to run a 2 day course on Human Reliability Assessment Using The Human Error Assessment and Reduction Technique (HEART).
5 - 6 March 2014
Setting the Scene
reliability is the ultimate aim of safety management. The
quantification of equipment failure rates is a well established
part of this process but this knowledge represents only a portion
of the complete picture. To understand, and therefore minimise, the
risk associated with industrial processes it is essential to
understand the human reliability component. Identifying likely
sources of human error, quantifying the likelihood of error and
implementing measures to prevent, detect and recover are of crucial
importance in managing safety and achieving high reliability; a
number of human reliability assessment techniques are available for
In this training programme one of the most accessible techniques,
the Human Error Assessment and Reduction Technique (HEART), which
has been in use for over 20 years, will be explained. HEART is an
easily used form of human reliability assessment which is used in a
wide range of industries such as chemical, oil, gas, nuclear,
transport, defence and medicine and which gives insight into
potential sources of error.
The course will cover:
- Basics of Human Behaviour and Errors;
- The Impact of Human Error;
- Performance Influencing Factors;
- Human Error Identification;
- Generic Task Types;
- Error Producing Conditions;
- Human Performance and Quantified Risk Assessment.
• Jerry Williams - Jerry has over 35 years'
experience of applying human technology to a wide range of
industries. He is the originator of the HEART method
• Julie Bell - Julie has over 10 years' experience
in the field of human factors. Julie is currently specialising in
risk management and is the project leader for research to develop
• Caroline Sugden - Caroline is a Registered
Member of the Ergonomics Society with over 10 years' experience in
the field of human factors.
Who should attend?
This course is for risk analysts, safety case assessors and
managers, operations managers, safety advisors and specialists,
systems engineers, system and equipment design assessors,
regulators, inspectors and human factors advisors.
The course will be run at the HSL laboratory in the spa town of
Buxton. Buxton is in the heart of the Peak District and has good
links to mainline train stations and Manchester International
The cost of this course is £1,025 per person (to include
course notes, lunches and evening meal).
Please note the invoice option is not available within 4
weeks of the course date, or for overseas customers.
For further information email: firstname.lastname@example.org
or contact the Training Unit at HSL directly on 01298 218806.
hotels in the Buxton area can be found at
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