HSL is to run a 2 day course on Human Reliability Assessment Using The Human Error Assessment and Reduction Technique (HEART).
Please email your expression of interest
Setting the Scene
Achieving high reliability is the ultimate aim of safety
management. Quantifying equipment failure rates is a
well-established part of this process, but this knowledge
represents only a portion of the complete picture. To
understand, and therefore minimise, the risks associated with
industrial processes, it is essential to understand the human
reliability component. Identifying the likely sources of
human error, quantifying the likelihood of error, and implementing
measures to prevent, detect and recover are of crucial importance
in managing safety and achieving high reliability. A number
of human reliability assessment techniques are available for this
In this revised and updated course, one of the most accessible
techniques, the Human Error Assessment and Reduction Technique
(HEART), will be explained. Extensive research has been used
to consolidate the technique and provides confidence that this is a
meaningful approach for quantifying human reliability.
The method is appropriate for use in a wide range of industries
such as chemical, oil, gas, nuclear, transport, defence and
medicine, and gives insight into potential sources of error.
This course is focused on HEART and requires participants to
have an understanding of human factors. It is recommended
that potential participants have, as a minimum, attended the HSL
course 'Introduction to Human Factors'.
The course will include:
- A copy of the HEART manual
- Quantified human error potential (HEP)
- An overview of task analysis
- Human error identification
- Generic Task Types (GTTs)
- Understanding the updated Error producing conditions (EPCs) /
Performance Influencing Factors (PIFs)
- Human performance and quantified risk assessment
The course will be run at the HSL laboratory in the spa town of
Buxton. Buxton is in the heart of the Peak District and has good
links to mainline train stations and Manchester International
Details of hotels in the Buxton area can be found at www.visitpeakdistrict.com.
The cost of this course is £TBA per person (to include course
notes, lunches and evening meal).
Please note the invoice option is not available within 4
weeks of the course date, or for overseas customers.
For further dates and additional information email: firstname.lastname@example.org
or contact the Training & Conferences Unit
at HSL directly on +44 (0)1298 218806.
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