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FAQ's

What Form is the Safety Climate Tool Available in?
The Safety Climate Tool is a CD ROM based product, which can be installed on to a stand alone PC. It is not downloadable from the website and comes in a DVD case along with a substantial quick user guide and user manual. The tool is powered...
What help is available when setting up my survey?
A thorough Operator and Quick Guide, which guide you step by step through the installation and set up process. There is also a help guide built into the software, detailing the background of the Safety Climate Tool right through to what to do with...
Can I tailor the survey so it doesn't look like an off the shelf product?
You are able to tailor the front cover of the survey to gear it towards your organisation for example by including a Management statement and your Company logo. You can tailor terminology included within the 40 statements making them easier...
How many mandatory statements are included in the questionnaire?
There are 40 statements mapped around 8 key factors.
How many sites/departments am I able to include if I want to compare the results across the whole organisation?
You are able to include up to 10 sites and 10 departments within the demographic questions. Once the data has been collected you are then able to break down the results and compare site or department if required as part of your analysis.
Which languages is the questionnaire available to be published in?
Currently there is no built in function to translate the questionnaire within the software into any other language than English. However the question set can be translated locally if required.
Our respondents will not have access to a PC to complete the questionnaire, are we able to produce a paper survey?
Yes the wizard allows you to set up a paper or web-based survey, or both depending upon your requirements.
When using web-based questionnaires, which email clients are compatible with the software in order to import survey responses?
SNAP uses MAPI to communicate with the email client, therefore the email client has to be compatible with MAPI. If your email client isn't compatible with MAPI you are able to set up either a POP3 or SMTP instead. There is further guidance...
What is the price for the Safety Climate Tool?
The tool is priced based upon the size of license required. Therefore the total number of employees you are going to sample dictates the size license you will need to purchase. Please find below a table detailing the pricing structure. Number...
What is the validity term for the Safety Climate Tool licence?
The initial term for the Licence is 5 years from the invoice date. You should inform HSL of any change in circumstances (e.g. change of company name, address, etc.) during that time for the Licence to remain valid.
Is there a limit on the number of times we can carry out the survey within the licence period?
You are able to carry out the survey using your Safety Climate Tool CD ROM as many times as desired during the 5-year license period. However we do recommended waiting for a minimum of 18 months in between surveys in order for any action point...
Can a consultant use the Safety Climate Tool as part of a consultancy package available to companies?
The license terms and conditions clearly state that the tool must be used for internal business only and not to be offered as a commercial tool. If you are a consultant wishing to use the tool for external customers, each individual organisation...
I am a student wanting to use the Safety Climate Tool as part of a project, do I have to purchase a license?
We are able to offer you an Academic License, which allows you access to the Safety Climate Tool question set, the factors they map to and some additional information regarding the development and validation process. This license also enables...

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