Case Study
Protecting the Health of Carillion's Workforce
The Client
Carillion PLC are one of the UK's leading support services
companies, employing over 50,000 people with an annual revenue of
over £5bn. The Carillion Infrastructure business keeps traffic
flowing on over 20% of the UK's motorway and road network, in
partnership with the Highways Agency and Local Authorities. This
brings with it considerable challenges in health and safety.
The Problem
As a forward thinking company, Carillion are committed to
reducing their accident and illness rate as part of their 'Target
Zero' initiative and approached HSL to see how we might be able to
help them answer the question "How can we protect the health of
our workforce within our Roads business?"
What We Did
HSL worked in partnership with Carillion to understand the
problem and how it impacted on Carillion's business aims and then
undertook a systematic review of the health needs of the workforce,
including: 
- Site visits to understand the conditions and hazards that
workers are exposed to.
- Focus groups led by a work psychologist to give an opportunity
for all levels of employee, including senior management to express
their views on occupational health and what it meant for
Carillion.
- A fundamental review of Carillion policies to ensure that the
fundamentals were in place.
- A review of existing occupational health provision.
Outcome/Benefits
The project has had significant benefits for Carillion,
including
- Tangible progress toward their company objective 'Target
Zero'.
- Insight into the barriers preventing them from achieving their
objectives.
- Independent opinion on their existing occupational health
provision.
The most significant impact of the work for Carillion has been
the development of a practical strategy for future developments of
their occupational health provision, and the ability to demonstrate
to its main client, the Highways Agency, that they are taking
proactive steps to manage the health risks associated with road
maintenance.
Carillion are taking forward the recommendations made by HSL and
expect to see a significant financial return on their investment in
the reduction of sickness absence and improved worker
well-being.
Downloadable pdf of case study
"HSL and Carillion have worked hard from the outset to ensure that the project was based on a solid partnership approach. The professionalism, delivery and quality of HSL's work on this project has been second to none."
David Roffe, Professional Head of Health and Safety, Carillion Roads
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