HSL is committed to providing a quality service to all our
customers taking due regard of environmental issues and a safe and
healthy working environment for all our staff. HSL strives to meet
customers' requirements by supplying services that are undertaken
to the highest professional standards, represent value for money
and are delivered on time.
In addition to audits by various external bodies, HSL has an
internal audit programme, carried out on a six-monthly basis by
qualified internal auditors, covering the Quality, Health &
Safety and Environmental management systems.
HSL has a quality management system that is certified by an
independent third party - Lloyd's Register Quality Assurance (LRQA) - as complying with the
ISO 9001:2008 standard. The current
certificate is valid until Feb 2018. This certification covers
all of HSL's scientific activities and project management, from
planning through to delivery and post-project evaluation.
In addition, a number of our tests are UKAS
accredited to the requirements of
HSL's AIMS Proficiency Testing
scheme is UKAS
accredited to ISO/IEC 17043:2010, allowing
participating laboratories to demonstrate to their customers a
complete commitment to quality.
Quality Policy Statement
ISO 9001:2008 certificate
Health and Safety
HSL aims to set and maintain exemplary standards of health and
safety performance so as to ensure the wellbeing of staff and
others who may work at or visit our premises. We recognise the
importance of organisational culture in this and - in common with
many other organisations - use the HSL Safety Climate Tool as
part of a process of continuous improvement. Our comprehensive
health and safety management system is certified by LRQA
to OHSAS 18001:2007; the current certificate
is valid until Feb 2018.
Health and Safety Policy
HSL takes its responsibilities towards environmental issues
seriously and fully accepts the need to protect the environment and
make environmental considerations an integral part of our business
activities. Our environmental management system covers all of our
activities and is certified by LRQA
to ISO 14001:2004. The current
certificate is valid until September 2018.
HSL has an established track record of successful project
management and are committed to delivering projects to the highest
standards of safety and quality as well as to time and cost. We
have a comprehensive project management system in place, aligned to
the Association for Project Management standard. Our Programme
Management Unit supports project teams and leads a programme of
We have gained APM Corporate
Accreditation for our Project Management Professional
Development Programme, demonstrating our commitment to the highest
standards of project management professionalism. The current
certificate is valid until May 2017.
APM Corporate Accreditation
Quality Assurance Proficiency Schemes
HSL maintains a consistently high performance in a range of
national and international quality assurance schemes and
European-wide quality initiatives.
HSL also organises and manages a number of proficiency testing schemes
in occupational and environmental areas.
HSL Ethical Statement
High quality science is at the core of HSL's business and we
believe that the best science must be ethically sound. Therefore,
to ensure our outputs, services and advice are trusted and
dependable, HSL has taken steps to operate to the highest possible
ethical standards of behaviour and conduct throughout all facets of
the work we do whilst meeting all legal requirements.
HSLs activities are guided by the Civil Service Code and the principles within
the Universal Ethical Code for Scientists. HSL
abides by the
UK Research Integrity Office Code of Practice and the International
Code of Ethics for Occupational Health Professionals and, where
it is appropriate for its research, obtain ethical review from a
recognised research ethics committee. Our research is subject to
rigorous audit and review allowing adaptation to the needs and
demands of our customers whilst maintaining our scientific